Frequently Asked Questions (F.A.Q)

29 Apr.,2024

 

Frequently Asked Questions (F.A.Q)

1. How do I contact you with questions?

For more wholesale camo jacketsinformation, please contact us. We will provide professional answers.

For orders, inventory/stock checks, and general questions, call: 877-255-9112

For all general inquiries, order status, quotes, inventory, billing, and other questions email us at info@theparkwholesale.com

For custom orders, email us at sales@theparkwholesale.com

We respond to most emails and requests within 24 hours and look forward to working with you.

2. Are you open to the public? Do I need to set up an account to order?

Yes, we are open to the public (online only - no walk ins). No account is required to place an order. For tax exemption on orders, please email a copy of a seller's permit, resale certificate, or business license. We will update the account on file and please allow 1 business day for processing.

3. Do you have a minimum order?

There is no minimum order on most items we carry. For select brands or styles, which may ship from the manufacturer and/or are only sold in case quantities, there may be a minimum order required of 12 units per same color/style. Please email us to verify if needed.

4. Do you accept backorders?

Yes, we do accept backorders on most items we carry. Please email us at info@theparkwholesale.com to submit a backorder. Due to ongoing manufacturing and shipping delays, backorders may require some time to process and ship. Please email us to verify ETAs and/or expected in-stock dates.

5. What are your Order Processing Times?

Processing time for most orders is within 2 to 3 business days prior to shipping. Some brands, styles, and products may take longer. Please refer to our Shipping Info section for more information or contact us if your order is urgent or for more specific order info.

6. Where do orders ship from?

Most orders ship from our warehouses in Los Angeles, California, Ontario, California, Texas, Oregon, and Ohio.

7. How are orders shipped?

We ship via both USPS and UPS depending upon the shipping option selected at checkout and/or what we determine may be the quickest way to get the package shipped. The shipping option may depend as well on the weight and quantity of items ordered. Shipping options we offer include USPS First Class, USPS Ground Advantage, USPS Priority Mail, USPS Priority Mail Express, UPS Ground, UPS 3-Day Select, UPS 2nd Day Air, UPS Next Day Air Saver, UPS Next Day Air, and UPS Next Day Air Early. Please refer to our Shipping Info for more information. In order to use your own UPS or FedEx shipping account or third party shipping account, please see below.

8. Can I use my own shipper account if I have a shipping account with UPS or FedEx?

Yes, you may use your own shipper account. We will need your UPS or FedEx account number or shipper number along with the associated billing zip code. A FedEx account number is normally 9 digits and a UPS account number is normally 6 digits. Please enter your UPS or FedEx account number on the cart page in the "special instructions" along with the associated billing zip code for your UPS or FedEx account and desired shipping method (Ground, 2-Day, Overnight, etc.). You may also email your UPS/FedEx account info to us. At the checkout page, in the "discount code" field, please enter the code: UPSFedExShipperAccount5040

This will set the shipping charges to $0 at checkout and you will be billed directly by UPS or FedEx for the shipping charges on the order. Please note: THIS IS NOT FREE SHIPPING. You will still be billed for the full shipping charges with whatever rate structure you have with UPS or FedEx and will need to pay the invoice from UPS or FedEx directly. Please note any incorrectly entered UPS or FedEx account numbers or shipper numbers may not be able to be processed and furthermore may be subject to additional chargeback fees by UPS or FedEx and the full amount for the shipping charges. Please contact us for any assistance or questions.

9. What forms of payment do you accept?

We accept most major credit/debit cards including American Express, Visa, MasterCard, Discover, and P-cards. We accept Google Pay, Apple Pay, Shop Pay. Not all payment options may be shown at check out. If your desired payment method is not showing up at checkout, please email us and we can email an electronic invoice to complete the order. Bank wires, cashier's checks, money orders, and checks may be accepted on select orders for approved accounts. Please contact us if using one of these options for information and to complete payment. 

10. Do you accept purchase orders (PO)?

Yes, we accept purchase orders from approved business customers, schools, colleges, ASI, PPAI, and SAGE members. Please call or email all formal purchase orders to info@theparkwholesale.com. We will contact you once received to process and with any questions. We do not offer terms unless approved in advance.

11. Can you ship my order blind?

Yes, we offer blind and drop-shipping on most orders. Please include a note on the order at checkout or email us the order number and we can add a note to the order to ship blind. We value our customers and will do our best to ensure no identifying information is listed on the shipping label, box, or packing slip.

12. Can I change or cancel my order?

We can only change or cancel select orders within 30 minutes of the order being placed. We absolutely are NOT able to change or cancel orders beyond this time frame and all orders will be processed and shipped as originally submitted.

13 Do you offer terms or credit?

We offer terms/credit to a very limited number of select customers with approved credit applications on file or approved POs for government entities. Please email us at info@theparkwholesale.com with subject line: CREDIT to request an application. 

14. Do you ship to APO/FPO addresses?

Yes, for select styles/brands, we do ship to APO and FPO addresses via USPS.

15. Do you offer rush shipping?

Yes, for rush shipping, please select UPS 2nd Day Air, UPS Next Day Air Saver, UPS Next Day Air, or UPS Next Day Air early in order to receive you order sooner. Rush orders will be prioritized and processed within 1-2 business days. Please add a note at checkout or email us as well for any rush requests. We cannot always guarantee rush shipping will be available due to elevated volumes around the holidays and other circumstances.

Please refer to our Shipping Info for more information.

16. Do you ship internationally?

Yes, we ship via UPS, DHL and USPS internationally. Please allow a few additional business days for shipping time to countries outside the United States. Orders will be shipping from Los Angeles, California. Customs and Duty are not included in the shipping cost and responsibility of the customer where applicable.

17. Do you offer samples?

Yes, you may purchase samples on select items at published cost on the website. We do not have a minimum on most items. For faster service, please place your order online. You may also email us at info@theparkwholesale.com and list the items, styles, colors, and shipping address. Once received, we can process a sample order.

18. Do you color match or offer exact colors?

We accurately display the color of each product on this website to the best of our ability. However, due to color calibration differences between computer displays, we cannot guarantee that the color you see will be an exact color of the product you receive. Furthermore, there may be slight color variations in the manufacturing process and final product.

19. Do you offer any price match guarantee?

We offer a 100% price match guarantee currently only on Decky brand and Rapid Dominance brand items. If you find the same item at another qualified competitor for cheaper (item must be in-stock and available to purchase), we will match or beat the price by up to 5%. This offer is limited to select styles and excludes certain brands due to manufacturer restrictions. Please email us at info@theparkwholesale.com to check on a price match, for more information, and complete terms and limitations. Items must currently be in stock on other retailer's websites and the same quantity available for purchase. Our price match guarantee excludes closeout products, clearance products, sale products, and used products. Any special tiered pricing such as volume pricing, case pricing or pallet pricing, etc. is excluded from the price match guarantee. 

One price match at the time of purchase, per identical item, per customer, at the current pre-tax price available to all customers is allowed. 

20. Is your inventory in real time? 

We do our best to maintain updated and accurate inventory, but cannot guarantee that all items/styles/colors/quantities will be in stock at the time orders are placed. As we are a B2B wholesaler, warehouse inventory is updated electronically, but for select brands/styles/colors, which may ship from the manufacturer and/or be subject to stock on hand, inventory quantities may be limited and inventory listed on the website may not be in real-time/live. We will notify you if any items ordered are short, on backorder, etc. If you need to check exact inventory or stock on a particular item/style/color, email us at info@theparkwholesale.com and we can verify.
 
21. Are there any available coupons or discounts?

Yes, we offer coupons, discounts, and promotions from time to time. Please sign up for our mailing list and check our discounts and promotions page. Also, email info@theparkwholesale.com to see if we have any updated discounts or promo codes available. We would love to help you and earn your business.

22. Is there a minimum order for custom orders and custom hats?
For blank orders, there is no minimum on most styles and items. For custom logo hats and embroidery orders, there is normally a minimum of 24 or 36 hats per same logo and thread color.

23. How do I submit a custom order for custom hats?
For custom logo hats, custom orders, and embroidery, please visit our Custom Logo page or email sales@theparkwholesale.com with the below information. Once we receive, a representative will respond within 12-24 hours with more info and a quote. We can send a digital mockup for approval within a few business days.

1. Item/Style #
2. Colors/Quantities
3. Logo File (PDF, JPEG, PNG, PSD, or EPI)
4. Any Notes or Specs
5. Shipping Zip Code
6. Project Deadline/Delivery Date

24. Are your hats all genuine and authentic?
Yes, all of our hats and caps come directly from the manufacturer and are 100% authentic and genuine. All hats are in brand new condition and we strive to provide the highest quality merchandise.

25. I have a general question about copyright and trademark laws for custom logo hats or custom logo apparel I want.

When artwork is submitted by or on behalf of a Purchaser or Customer for production of an order, The Park Wholesale assumes that the artwork submitted is in full compliance with the laws governing copyright, trademark, and other intellectual property rights of any third party. Notwithstanding any provision in any purchase order, including any integration clause or other disclaimer, by submitting artwork in connection with an order, a Purchaser or Customer shall be deemed to have agreed to indemnify, defend and hold harmless The Park Wholesale from any claim, damages or cost based on any alleged breach of any copyright, trademark or other intellectual property right of a third party arising from or related to The Park Wholesale's use of such artwork in connection with such order. When artwork is submitted by or on behalf of a Purchaser or Customer, this provision shall be deemed both a separate agreement formed upon the submissions of such artwork (and not superseded by any integration clause in a purchase order) and also a provision that is integrated into and made a part of each purchase order submitted by a Purchaser or Customer.

How To Shop For Hunting Clothes

Before you step out in the woods, you need to be well-equipped from a clothing perspective. And to choose the best gear out there, it's important to know how to shop for hunting clothes. 

This blog is going to cover everything you need to know before you swipe that card or before you click that "Purchase" button online. And in addition to that, I'm going to share my personal recommendations on what I look out for before buying any sort of hunting clothing. 

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The topics below will help you compare your style of hunting to the gear required to produce a successful hunt. It will also outline the different levels of hunting clothing and what makes the most sense for you. Finally, I'm going to highlight a few of the top retailers to purchase hunting gear from. 

1. Know Your Temperature Range

We all know temperatures impact deer movement, and when those temperatures change you need to have the right clothing gear available to remain present. 

I've personally heard stories of hunters starting the day at 70 degree temperatures to only wrap things up with snow approaching and temperatures hovering around the low 30s. Now, expecting a standard, single piece of gear to keep you out in the woods is just silly and something that needs to be avoided. 

Before you go out, make sure to review current weather fluctuations and bring the necessary gear to combat such changes. Having a good brand and a few other additions will not only keep you comfortable and safe, but will help you focus on the real prize - that big buck!

Don't Forget Your Layers

When it comes to staying warm for hunting, the most important thing to remember is layers. So many hunters get lost in the idea of finding the perfect jacket or the best pair of hunting pants, and it's just not that simple. 

To optimize your hunting clothing, you're going to have to have multiple options available to balance changing temperatures while preserving body heat and battling excessive moisture. By having additional layers available, and gear that's engineered for each layer, you put yourself in the best possible situation for a successful hunt.

2. How Tough Is Your Terrain?

Hunters that walk a few miles out to their tree stand or elevated hunting blind, and those that spot-and-stalk while crawling for their final shot require different types of gear - it's just that simple. 

Many other questions need to be asked as well:

1. Is your hunting location exposed to wind? If so, you might need a tough outer layer to protect you.

2. Do you have to trek through briars? If so, be careful wearing soft shell insulation as it might tear.

3. Are you expecting rain? If so, it might be handy to bring a rain shell with you.

4. Are you going to be kneeling a lot? If so, you might want to purchase pants with  kneepads?

These are just a few of the questions that quickly come to mind, and something to consider before your next purchase. 

Materials & Durability 

When it comes to material, a lot of lower-level hunting clothes are going to use a simple cotton material for both shirts and pants. While this might save you some money, it's going do little to protect you from rain and cold. Furthermore, these might contain spandex or elastic fibers that wear down over time.

Here's a great blog from Modern Ratio talking more about cotton and cold weather conditions. 

Outside of this, the more tactical-style brands offer materials such as polyester, merino, and other propriety fabrics that are specifically engineered to protect you from heat, cold, rain, etc. These materials are also going to have a much longer shelf life, and stand up to much tougher conditions when the time comes. 

3. How Does Your Camo Match Up?

When it comes to hunting gear, you can't forget about concealment - no matter if that's by smell or by sight. 

Of course, when we talk about sight it's going to come down to your choice of camouflage and how well this matches up to your style of hunting, as well as your surrounding terrain. Companies like Sitka and KUIU are now challenging the old-style "mimicry" camo with new large / abstract patterns that take a more technical approach to concealment. 

In case this information is just not enough, we have a more in-depth blog summarizing the best camo for hunting that will help you navigate this issue more easily.

4. It Comes At A Price

When choosing to purchase any piece of hunting clothing, you're going to find that there are different levels. If you're wanting today's new "technical" gear that combines the best quality with unique features, you're going to pay a solid price. However, it's important to note that this gear's durability is nearly unmatched and will stand up to any type of terrain and/or weather.

On the other side of things, there are still quite a few mid-level options out there that are extremely durable. Of course, you're going to give up a few features and that athletic fit, but they're still going to last for years to come.

Lastly, for those that want to focus their purchasing power on other things, many affordable clothing brands remain very popular within the hunting community. These brands offers unbeatable prices thathelp you get out in the field with minimal impact to your wallet. Keep in mind, the features are going to be very minimal and you might run into durability issues if you hunting in tough conditions. 

Top Level Hunting Clothing Brands

1. KUIU

2. Sitka

3. Kryptek

4. First Lite

5. Orvis

Mid-Level Hunting Clothing Brands

1. Badlands

2. Drake

3. Banded

4. Cabela's Outfitters

5. Under Armour

Low Level Hunting Brands

1. RedHead

2. King's Camo

3. Mossy Oak

4. TrueTimber

5. Realtree

5. Where Should I Shop For Hunting Clothes?

Once you've taken the time to review the steps above, and you've figured out the most important item of hunting clothing for your next purchase, it's time to pick a spot to pull the trigger. 

Of course, you can always go down to your local sporting goods store to support a local business, but they're not always going to have the best hunting clothing brands available. 

To shed some more light on this, we've listed out the top 5 outdoor retailers to purchase hunting clothing from:

1. Amazon

2. Bass Pro

3. Cabela's

4. Walmart

5. Academy

To learn more about How Many People A Deer Will Feed we have a blog on that too!  

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