What do you need for virtual reality?

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Hello, New here to everything related to VR.. & the Oculus Quest 2. I recently purchased a Quest 2 from a co-worker. Thought it made more sense to buy it pew-owned than to purchase it brand new, since I was giving it as a gift to my daughter for Christmas. Well, the person I purchased it from never deleted their account off of the device. So, when I got it all set up (or so I thought)... I made an account for my daughter on the app. I then tried to link the headset to the account I had made, but every time I would try to pair the headset to the app, it would always come back with an error, saying it couldn't pair the device. So,  we are on the original owners account, and since we were on the previous owners account when it turns on.... we figured out we could go into the account settings and "shared" the device with my daughters meta account, so she could play a some games, until we could figure out how to pair the device to her account..... I need help trying to get the original owners account information off of the Oculus, so we can set it up under our information so we are able to use the oculus to its full potential, b/c as of right now there is a limited things that we are able to do.I again am new to doing anything in regards Any help would be greatly appreciated. *single mom on the struggle bus, just trying to figure this out, so my daughter can play her new system to its maximum potential* PLEASE SOMEONE HELP MEEEE! or I am very certain my next reach out will be an SOS, due to the emotional roller-coaster of a typical pre-teen!!  LMAO

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